Case Aide (USCRI)

www.all4kids.org

Want to work for an award-winning non-profit organization that continues to be recognized for making a positive impact in communities? Come find out why Los Angeles Business Journal is calling us one of the "Best Places to Work!"

With more than a century of experience, Children's Bureau is a trusted nonprofit leader in strengthening vulnerable children, their parents and the communities in which they live. We thrive on innovation, thinking differently and bringing life-changing moments to those in need.

Understanding Our Core Values:

• Collaboration: We view responsibilities as shared and provide support, feedback, motivation to others.
• Equity Mindset: We stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.
• Mission-Driven: We performs duties in a manner that exemplify the Mission and Vision and ensure customer satisfaction. Customers of Children's Bureau are defined as clients, families, co-workers and vendors.
• Ownership: We effectively manage our own work, and the work of our teams when relevant, ensuring delivery of high-quality work.
• Initiative: We proactively seeks opportunities to develop self and serve the organization.
• Communication: We demonstrate empathy and listening.

Benefits and Perks:

• Robust benefits package
• Generous paid time off and a culture that promotes work life balance.
• Selfcare opportunities, employee engagement initiatives and an extensive health and wellness program offered for all staff.
• A culture that cultivates learning and promotes growth and development through our award-winning internal university.
• Trauma Informed Resilience Oriented Care (TIROC): We build trust for our communities by implementing trauma informed values in the work that we do.
• Recognized as "DEI Non-Profit of the Year" by Los Angeles Business Journal

Take a sneak peak into our Children's Bureau culture! (click here)

Check out what our employees are saying! (click here)

Children's Bureau of Southern CA proudly is committed and supportive of complete pay transparency. The position of Case Aide (USCR) will pay $24/hour.

Must have Covid-19 Vaccine and Booster.

Learn more about the Job:

The Home Study (HS) and Post Release Services (PRS) Case Aide will work with Children's Bureau's USCRI program and will provide administrative and case management support to staff and supervisors based remotely and locally.

Job Responsibilities:

• Conducts routine calls to clients to assist with coordination of services;
• Identifies appropriate community resources ensuring they are culturally and linguistically appropriate;
• Assists with client applications and referral forms;
• Accompanies clients (or provides telephonic support) to facilitate school enrollment or additional services enrollments, as needed;
• Replies to emails and phone inquiries regarding current programs and provides detailed explanation to clients and staff;
• Provides ongoing administrative support, such as filing, making copies, maintenance of electronic and/or physical files ensuring accurate case records and documentation;
• Assists with the preparation of documents and reports as required;
• Maintains a current client resource and referral list;
• Perform other duties as assigned.

Job Qualifications:

• Associate Degree;
• Bachelor's Degree in Social Work, International Studies, or Human Services related field preferred;
• A minimum of 1 year of experience working with families and children;
• Excellent organizational, verbal, written, and interpersonal communication skills;
• Ability to prioritize duties in a fast-paced environment;
• Ability to work independently
• Ability to think analytically and apply sound judgment;
• Ability to use sound judgment to detect unusual, harmful, or emergency situations and act accordingly;
• Knowledge with Microsoft Office Suite;
• Advanced knowledge and fluency in Spanish (a language proficiency assessment is required); and proficiency in English required;
• Dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
• Think creatively to identify resources in unfamiliar communities.